Ckzz believes entertainment should always be enjoyable, never a burden. We place the highest importance on every player's mental well-being and financial security.
Ask Yourself These Questions
Betting Beyond Your Budget?
Playing More to Chase Your Losses?
Neglecting Family or Work?
Can't stop playing?
If you answered "yes" to any of the above, contact our support team today.
Responsible gaming means keeping entertainment as entertainment — not treating it as a source of income or a way to solve problems. At ckzz, we want you to enjoy every moment, but never at the cost of your family, finances, or mental health.
Online gaming and betting are growing rapidly in Bangladesh, with millions of people enjoying slots, Sports Betting, and casino games every day. For a small number of players, however, this entertainment can gradually turn into an addiction. ckzz is committed to providing the tools and support to help those individuals recognize the signs and seek help.
Responsible gaming rests on three core principles: know your limits, stay within your budget, and seek help if things go wrong. ckzz supports you on all three fronts.
Remember: responsible gaming does not limit your enjoyment — it makes it sustainable for the long run. ckzz wants you to play safely and have fun for years to come, just as you do today.
People often don't realize their gaming habits have become a problem. ckzz wants to help you recognize the warning signs. If you notice any of the following in yourself or someone you know, it may be time to seek help.
Betting with money meant for essential expenses (rent, food)
Taking on debt or borrowing money to keep playing
Chasing losses with bigger bets
Secretly spending from the family's savings
Trying to stop but being unable to
Lying to family or friends about your gaming
Neglecting work, studies, or family responsibilities
Using gaming to cope with anxiety or depression
Ckzz offers a range of practical tools to help keep you safe. They're easy to use and can be activated at any time from your account settings.
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, the limit cannot be increased before the specified period ends.
Set a daily time limit for gaming in advance. Once that time is up, you will be automatically logged out.
Play will automatically stop once you hit a set loss amount. This is the most effective way to protect your budget.
Temporarily close your account for 24 hours to 30 days. You will not be able to log in during this period.
The first step toward healthy gaming is being honest about your financial boundaries. On ckzz, you set your own limits, and changing them takes time — so you cannot act on impulse.
| Limit Type | How It Works | Time to Make a Change |
|---|---|---|
| Daily Deposit Limit | Daily deposit limit control (24-hour) | 24 hours |
| Weekly Deposit Limit | Weekly deposit limit control (7-day) | 7 days |
| Monthly Deposit Limit | Monthly deposit limit control (30-day) | 30 days |
| Daily Loss Limit | Stop Play on Reaching a Loss Limit | 24 hours |
| Session Time Limit | Automatic Logout After a Set Time | Can be lowered instantly |
Decreasing your budget limit takes effect immediately, but increasing it requires a waiting period of 24 to 72 hours. This is designed to protect you from making impulsive decisions.
If you feel that controlling your gaming is becoming difficult, use ckzz's self-exclusion feature. This allows you to fully close your own account for a period of your choosing.
No promotional emails or bonus offers will be sent while self-exclusion is active. A 7-day cooling-off period applies before you can rejoin once the exclusion period ends.
If you attempt to access your account after activating self-exclusion, the ckzz system will automatically block the attempt. Support will also be unable to assist with login requests during the exclusion period.
Ckzz strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and any suspicious accounts are reviewed immediately.
If you become aware that a minor is using ckzz, please report it immediately to [email protected]. We will act promptly and suspend the account without delay.
You're not alone. Gaming problems can affect anyone, and with the right support, recovery is possible. ckzz offers direct assistance and can also connect you with external specialist organizations.
24/7 live chat support is available on the platform. Get instant help with gaming limits, self-exclusion, or any concerns you may have.
For confidential help, email us at [email protected]. We'll get back to you within 24 hours.
In Bangladesh, support is available through Kaan Pete Roi (01779-554391) and the National Mental Health Helpline 16789.
Talk to someone close to you about what you're going through. Having family support makes recovery much easier.
Our Commitment to Your Protection Goes Beyond Words
Age verification is mandatory at registration and on the first withdrawal. No exceptions for anyone under 18.
Set your own limits for deposits, losses, and sessions. Limits can be lowered instantly; increasing them takes time.
Suspend your account in one click — from 1 day to permanently. Your choice, your control.
Get help in English any time of day or night. There's no need to hesitate when it comes to talking about gaming problems.
Everything you share is kept strictly confidential. You can seek help without your family or friends ever knowing.
Ckzz regularly reviews player gaming patterns and proactively reaches out when at-risk behavior is detected.
Every player's safety is our top priority at ckzz. Use our responsible gaming tools and keep entertainment just that — entertainment. Join today and enjoy a secure gaming environment.